Social Media Messaging

Engage Customers Through Social Media

Connect with your audience on the social media platforms they use the most.

Instant

Conversational

Dynamic

Get started

Visual engagement

Interactive tools

Real-time chats

Transform social media connections into meaningful customer relationships

Deliver messages directly to customers through their preferred social apps

Reach audiences where they're most engaged.

Supports rich media content for more impactful digital interactions

Enhance engagement with visual messaging formats.

Maintain reliable connectivity with Facebook and Instagram messaging APIs

Ensure consistent delivery without disruptions.

How It Works

How it works

Social messaging channels that enhance your customer engagement

Engage visually with customers

Leverage built-in social networks

Connect your accounts

Start engaging on Facebook and Instagram! Connect to Hummingbird for full social integration or use our wallet-based My360 Plans for Facebook Messenger.

Manage all conversations

All your customer interactions across Facebook, Instagram, and more are unified in one intuitive dashboard.

Automate your messaging

Set up welcome messages and quick replies to engage customers even when you're not actively monitoring your accounts.

Available Social Media Messaging channels

Multiple social channels to expand your customer reach

Facebook Messenger

Connect with customers on the world's largest social network with interactive messaging.

Instagram Direct

Engage with customers visually and build your brand presence on this popular image-focused platform.

Success Stories

We’re proud to be working with these incredible companies

Clear plans and a good way to experiment if we have audiences in different channels.

Jetour Auto PH

Practical way to utilize the channels that we want to explore. Thanks, m360 team.

Snappr

My360 Plans are a good way for us to explore different channels, and the dashboard is really user-friendly for us to track our usage.

Avail Beauty

Over the years, m360's platform has helped us effectively reach customers with time-sensitive campaigns via Viber and SMS, with support that never fails.