Business Insights

Hyper-targeted SMS: Easy, targeted and effective

May 3, 2023

Hyper-targeted SMS: Easy, targeted and effective

In today's world of hyper-communication, businesses have to work exceptionally hard to reach their target audience and stand out in the increasingly crowded marketplace. One of the most effective ways of connecting with the customer base is through hypertargeted SMS messages.

As technology advances, businesses are adapting to new marketing models, and one of these models is the use of hypertargeted SMS. Hypertargeted SMS (HSMS) involves sending text messages to a specific group of customers based on their behavior, location, interests, and preferences.

Importance of Hyper-targeted SMS

1. Personalization

Hypertargeted SMS enables businesses to send personalized messages to their customers, which can lead to higher response rates. When customers receive text messages that are tailored to their specific needs and preferences, they are more likely to engage with a business and make a purchase

2. Cost-effectiveness

SMS marketing is an affordable marketing strategy that can be used by businesses of all sizes. Unlike other marketing strategies, such as TV or radio ads, SMS marketing is cost-effective and has a high return on investment.

3. High Open Rates

SMS messages boast high read rates, with research showing that over 98% of messages are read within three minutes of being received. This is an excellent opportunity to ensure their message gets across to their target audience, who may have a reputation for being busy and always on the move.

4. Increased Engagement

Hypertargeted SMS enables businesses to create engaging campaigns that capture customers' attention and encourage them to take action. By including calls to action (CTAs) in text messages, businesses can motivate customers to make a purchase, visit their website, or take other desired actions.

5. Improved Customer Experience

By using hyper-targeted SMS, businesses can send relevant messages to their customers, improving their overall experience with the brand. Customers who receive personalized messages are more likely to feel valued by the business, which can lead to increased loyalty and repeat purchases.

HSMS is an effective marketing strategy that can help businesses to connect with their customers and improve their overall experience. With personalization, cost-effectiveness, high open rates, increased engagement, and improved customer experience, this strategy is becoming increasingly popular in today's highly competitive business environment. Businesses can leverage HSMS to improve their relationships with customers, drive sales, and grow their business.

Visit www.m360.com.ph to get you started on Hyper-targeted SMS today.